GxP Engineering Consultancy And Validation Services

Accelerating GxP clients towards their engineering compliance goals. Providing leading expertise in technology systems, which improve productivity, product quality and patient safety. Coming Soon : CPD Approved Medical Device Software Validation Training Course, in line with GAMP 5. Products for Sale : New Document Templates are now Available for Purchase.

GxP Engineering Consultancy And Validation Services

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GxP Engineering
Consultancy And
Validation Services


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Another Project Win : GxP Cloud CRM Validation

  • by Zener Engineering Services Ltd
  • 10 Dec, 2021

GxP Cloud : Salesforce Solutions

Customer Relationship Management (CRM)

Customer Relationship Management (CRM)  software applications are designed  to  improve customer relationships for organisations who wish  to focus their attention on individual Client needs.  Cloud CRM is a relatively new development and, given the importance of maintaining good Client relationships. This presents the GxP Company with compliance and validation issues regarding Data Integrity.

Cloud CRM for GxP Organisations

The term 'Cloud' is used on a technical basis to describe the use of a series of networked computers to store and process Data remotely, housed in Data Centres , that could be located anywhere in the world.  GxP Data can then be accessed from anywhere in the world through an internet connection via a web-based application. 

The Cloud also enables Users to work together easily across many different platforms, with each User accessing the same Data, which is constantly updated , all without the need for an expensive in-house IT Infrastructure and subsequent maintenance activity. A Cloud solution allows Global GxP Companies to  unify their customer service approaches and strategies.

The latest CRM solutions provide  comprehensive functionality,  covering all aspects of the GxP Organisation's and Client relationship and will  remain an essential factor in a GxP Organisations success. 

However, before a GxP organisation can begin to reap the benefits of an advanced CRM solution, it must first understand the GxP Compliance risks and requirements regarding Data Integrity. The GxP Organisation must validate their CRM, and its features, functions, and capabilities  that make CRM valuable. This will help to ensure that the CRM solution is a suitable solution taking into account Patient and Business risks.

Zener Engineering Services Ltd Comment:

Director David Easton said: “I’m delighted the Pharmaceutical Organisation has chosen to award this contract to ZES. We have a proven track record with Pharmaceutical organisations large and small, and this contract award will provide a further illustration of our ability to deliver excellent validation services, whilst adopting risk-based approaches, via our experienced consultants to this sector."

"I believe ZES won the project because of our ability to directly supply credible expert validation services backed by years of experience, which we have gained whilst providing hands-on validation services to the Pharmaceutical and Medical Device Manufacturing Industries internationally, over decades."

“Our primary aim is to ultimately ensure compliant GxP Cloud computer systems to safeguard the patient. Why not go direct to the Validation experts?”

ZES do not utilise dedicated sales persons, recruitment agencies or other non-engineering bodies.

ZES utilise their own network of over 150 experienced GxP consultants and engineers.

Zener Engineering Services Ltd provide Medical Device and Pharmaceutical Engineering Solutions,
delivered directly by experienced GxP engineers.

Contact ZES for all your GxP engineering consultancy and resource requirements,
where we are sure you will be included in our ever growing satisfied customer list.
Zener Engineering Services Ltd

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